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Managed Cloud Service

Cloud Service

Sky Managed Cloud Service is an add-on service whereby we manage your cloud infrastructure for you, allowing you to enjoy the benefits of cloud computing without having to actively maintain a relatively complex computing system.

The purpose of the Managed Cloud service is to save you time and effort by taking on many of the tasks that you or your IT team would otherwise have perform. Our cloud experts are highly trained and manage cloud infrastructure on a full-time basis, so you can trust Sky Outsource to deliver efficient, quick and reliable service, leaving you to focus on what you do best.

Sky Managed Cloud provides companies with tailor-made solutions consisting of designing, building and maintaining their cloud computing infrastructure. This can range from a single server to thousands of servers, depending on your individual needs.

Sky Outsource maintains, supports and monitors your servers from our NOC (Network Operation Center) on a 24/7 basis. This includes your cloud servers, operating system, databases, web servers, email servers, load balancers, firewalls, and all other components your applications rely on to provide maximum uptime and availability, at all times – day and night.

Every customer has different needs, but when it comes to managed cloud servers, most organizations fall into one of these two groups:

  • You don’t have the time or resources to involve yourself in server management. You prefer to concentrate on your core business and for your technical staff to stay focused on their primary activities – support, development or management.
  • You have a high level of requirements regarding server management, and therefore need additional administrational support to maintain your complex cloud infrastructure.

A Managed Cloud Server is an effective solution to both of these scenarios, and Kamatera’s expert team are trained to cater to either or both circumstances.

Benefits

COST SAVINGS

Using a managed cloud service provider saves you money over the long term. With a managed service provider, you are no longer responsible for any capital or operational expenses incurred in maintaining your cloud network infrastructure. You also no longer have the responsibility of hiring people with the needed skill sets to maintain your infrastructure. Your only responsibility is to make regular payments to the managed cloud service provider that you have tasked with supporting your cloud network.

AUTOMATIC UPGRADES

With cloud technology constantly evolving, it is easy for your network infrastructure to become obsolete if not regularly updated and upgraded. However, keeping your cloud infrastructure constantly up to date can be a challenge given the rapid rate of innovation in cloud technology. Using a managed cloud service provider frees you from constantly trying to keep your network updated. Your managed service provider stays abreast of advances in the cloud and upgrades your network infrastructure as needed.

DISASTER RECOVERY

In the event of an unanticipated disaster, it is important to have a disaster recovery plan in place to safeguard and retrieve your data as soon as possible. The sooner you are able to retrieve and restore your data, the sooner you can resume normal business processes. Managed cloud service providers can support your disaster recovery process so that there is minimal downtime in the event of a disaster.

RAPID RESPONSE TIMES

With a managed service provider, you are guaranteed round-the-clock support. Specialists as well as other relevant personnel are readily available to address any concerns or issues you might experience with your network. The 24-hour support offered by your managed service provider allows for the rapid resolution of any detected issues.

NETWORK SECURITY

Ensuring that your network is secure is extremely important when using the cloud. With a larger attack surface and multiple attack vectors, your cloud network is susceptible to penetration and compromise if not fully secured. Cloud security is a complex and complicated process, requiring personnel with skill sets that are not readily available and in high demand. Managed service providers have the knowledge and relevant personnel necessary to keep your cloud network secure from unauthorized access.

RELIABLE INFRASTRUCTURE

Setting up a network infrastructure is a complex and time-intensive process. If not done properly, your network infrastructure may actually hinder, rather than enhance, your business. Managed service providers have the knowledge and experience necessary to build and maintain a cloud network infrastructure. As such, using a managed cloud service provider assures the durability as well as the reliability of the cloud network infrastructure.

CENTRALIZED CONTROL

Using a managed service provider to support your cloud infrastructure ensures that all your controls are in one location. This, therefore, simplifies network administration and support. Any necessary changes or enhancements to your network can be easily made.

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